Shipping Policy

Order Processing

All orders are processed and prepared for shipment as quickly as possible. Once your order has been confirmed, you will receive an order confirmation email.

Shipping Time

Orders are typically delivered within 10–15 business days from the date of shipment. Delivery times are estimates and may vary depending on destination, customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Order Cancellation Before Shipment

Customers may request order cancellation before the order has been shipped. Cancellation and refund eligibility will be subject to our Refund & Cancellation Policy.

Order Cancellation After Shipment

If an order has already been shipped and the customer requests cancellation, the customer will be eligible for a 60% refund of the total order value. The remaining 40% of the order value will be retained to cover shipping, handling, processing, and administrative expenses.

Once a cancellation request is approved for a shipped order, the customer must follow any instructions provided by our support team regarding the shipment.

Delivered Orders

Once an order has been delivered and marked as received by the shipping carrier, cancellations are no longer permitted.

Customers are not eligible for refunds, cancellations, or reimbursement requests after receiving the order, except where required by applicable law or in cases involving verified shipping errors or damaged products approved by our support team.

Chargebacks and Payment Disputes

If a customer receives their order and subsequently initiates a chargeback, payment dispute, or claim with their bank, credit card provider, or payment processor, the request will not be considered valid if delivery has been successfully completed.

We reserve the right to provide shipment tracking information, delivery confirmation, communication records, and other supporting documentation to contest any unjustified chargeback or payment dispute.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping details provided by the customer.

Contact Us

For any shipping-related questions or concerns, please contact us at:

Email: tahshastores@gmail.com